Products & stock FAQs

How do I know if the product I’m looking at is in stock or made-to-order?

If you’d like to get information on the availability of an item before placing your order, please contact our customer service team here with the following information:

— Name of item(s) you would like to get more information on
Name of designer the item(s) belong to

Where can I find your size guide?

We want to help you choose the right sizes for the products you purchase on our site, so we have size guides available on most product pages. To access a size guide, simply click on the ‘Help’ button in the product detail page.

If a size guide is not available on the product page, it may be that the item is only available in one size.

Can you give me more information about a specific product?

If you’d like to get more information on an item , please contact our customer service team here with the following information:

— Name of item(s) you would like to get more information on
— Name of designer the item(s) belong to

Is there a way to find out if a product I’m looking at will be on sale anytime soon?

Unfortunately, we can’t know ahead of time when each item will be on sale as sales are determined by the individual designers. When an item does go on sale, you will see the sale price and the discount percentage beside the original price.

We recommend that you check the sale section periodically for updates.

How can I find a specific product or designer?

There are several ways to find products when browsing our site. If you’re not sure what you’re looking for, you can use the general search tool at the top of our site, and get results for products, designers and articles. If you’re looking for a specific product, you can use the search tool found in any product catalog, above the filters. If you’re looking for a specific designer, you can use the search tool found in the designers page.