If for any reason you change your mind about an item and it is still in its original, unused condition, we gladly offer free worldwide returns within 7 days of you receiving your order. We strongly recommend you check items thoroughly upon delivery before removing any attached tags or disposing of any original packaging.
Please note that exchanges will only be permitted for a different size or color of the item originally ordered.
We ask you to treat items you receive with care and to return them in their original condition. Returns that do not meet these requirements will not be accepted.•Items must be returned unworn, unwashed, undamaged and unused with their original tags attached
To return items from your order free of charge, please follow the steps below:1.Log in to your account and go to My Account
If you wish to return an item(s) you have received as a gift, please email us at shop[at]soulmade.com with the following information:•Full name
Once our designers have received and approved the returned items, we will refund you via store credit. You can later request to cash out refunded store credits through your original method of payment if you desire.
Please note that returned items will be refunded excluding the original cost of shipping and import duties.
Returned items that do not meet our Return Policy will be subject to a 30% restocking fee.